State Farm® Insurance Agent Paul Cashman

"I have been with Paul Cashman branch for over 10 years - while State Farm themselves have done me no wrong and have assisted me with 2 accidents during this time I feel like the Cashman branch lacks in customer service. My rates have also jumped recently, but I can't say that is a problem of the branch itself. When I got my new car last July I worked with Kyleen to get my insurance updated - what an absolute nightmare. No follow up from her - over a month to correct several mistakes and some never corrected at all (adding someone to insurance, updating deductibles).I gave up since she just wasn't doing what she said she would do. She also sold me life insurance stating no medical eval needed (have this in an email from her) and then I began to get endless calls about someone coming to my house for a medical eval. It took several attempts to get this cancelled after her lies but they did get it cleared up. When I had my previous car in 2020 I ended up getting a notice from the DMV as they had the wrong VIN down for my car insurance and they were suspending my registration. I won't name the representative who helped me here as she was able to quickly fix it and I appreciated that. Mistakes and typos do happen but adding it all up just gives a poor taste in my mouth over the years on top of increasing rates. I am writing this now that I have other insurance and feel like I can say something without receiving further lacking service on the SF end."

"Joey was super helpful and patient with walking me through all of the different options and plans that are available. He explained in detail the process and made it an easy experience."

"Tammie Baldwin at the State Farm office of Paul Cashman is a rock star! I called the office to pay my grandson's policy and she quickly assisted me. It is wonderful to get prompt personal service."

"Had a frustrating "your call is important to us" experience with a company that forewarned me about a car insurance premium increase due to a violation. Got nowhere with them so I went directly to State Farm , my local agent and got an actual person. Joey ( the agent on call) pulled up the file and determined that it was bogus and all was done in under ten minutes. No such report, no change in premium. I love my State Farm people in the Paul Cashman office here in Santa Barbara Good service for over 40 years. A plus. Five stars. Top of the line Dr. Gainor"

"Tammie was great and helped me so much great attitude and is the best ever ."

"Joey was very helpful thank you."

"Tammie was such a help to me. She made my day less stressful by answering all my questions that were important to me."

"Joey Merino was very helpful in helping me lower our premium. He took great care to explain what we needed to do and why. I was very grateful for his kindness and professionalism!"

"Paul Cashman State Farm has been our insurer for boat, vehicle, life and home policies since 2000. Reliable, hands-on with humans ready to help. Thank you recently to agent, Joey for insuring our son's 1st car last minute on a Friday afternoon! It made our weekend."

"I had an excellent experience meeting my new agent, Joey, at State Farm. He carefully went through my coverage, explaining it well. I never felt rushed. I came out of appt. feeling relieved and secure."

"Daniela Diaz is the best ! She continues to patiently assist me through the process of filing a claim! A lovely and clear communicator !"

"Spoke to Daniela and she answered all of my questions, gave me information to further understand potential policies. She was professional and polite! Thanks!"

"Daniela was so sweet and helpful! Highly recommend her to help you with anything you need."

"Daniela was the best, great customer service!"

"Every time I visit the State Farm office in Santa Barbara, I leave feeling confident and well taken care of. This time, Daniela assisted me, and I was genuinely impressed by her knowledge and patience."

"Daniela was so kind and helpful! She explained in perfect detail and answered all my questions!"

"I’ve been with State Farm in Santa Barbara for many years and never even think about switching! The team is always friendly, professional, and kind. They’re ready to help and answer any questions you have. Yesterday, Daniela helped me with my payment—she was very professional and made everything quick and easy. I highly recommend this particular office!"

"Daniela’s customer service was amazing! She is such a great employee and was so helpful."

"Daniela was great to work with and had great customer service overall"

"Daniela went above and beyond when i had questions about switching policies! Thank you state farm!"

"Thanks so much Daniela for helping me understand my coverages on my car insurance"

"Daniella was such a help! Great customer service!"

"Daniela was extremely friendly and very helpful!"

"Daniela Diaz was so very compassionate! She met all of my needs with excellent customer service. 5 Stars with the whole experience!!"

"Highly recommend! Daniela was very helpful and informative, went above and beyond with her customer service!"