State Farm® Insurance Agent Paul Cashman

"Tammie was very responsive to my needs. She was friendly, caring and professional. Great service!"

"Joey was great and super helpful … got what I needed quickly"

"Tammie was super helpful and fast processing my request and answering all my questions. Great customer service!"

"I just wanted to say what a delight Tammie Baldwin was today when I called the insurance office with a question. She was prompt at getting back to me with an answer and a pleasure to talk to. I'm very glad that we have Tammie and your team as our insurers. Keep up the good work and cheery attitudes....Gail Pine"

"Tammie was great!"

"Kyleen never returns my phone calls or it seems like she just passes me off to anyone else working when I try to get in touch about my policies —I’m looking elsewhere currently considering how much they raised my rates. Service has declined so much recently I’m very disappointed in this agency particularly with Kaylee that never answers my calls and if I ever get her on the phone is short and rude with me"

"Joey was knowledgeable, efficient, and helpful. He stayed late to take my call and make sure I had everything I needed to get my new car added to our insurance. Thanks Joey!"

"Joey was fast and courteous on helping me today. It was much appreciated."

"Alexa made filing a claim quick and painless. I have nothing but praise for her. Thanks again, Alexa !"

"Unfortunately I had to cancel my policy with State Farm but Tammie was a pleasure to speak with."

"I'd like to say Joey Merino is one of the most professional Individual I have ever worked with . He was most pleasant and helpful walking me through the process and working and clearly explaining options for me. Mark Lorge (grateful client for 16years)"

"I have been with Paul Cashman branch for over 10 years - while State Farm themselves have done me no wrong and have assisted me with 2 accidents during this time I feel like the Cashman branch lacks in customer service. My rates have also jumped recently, but I can't say that is a problem of the branch itself. When I got my new car last July I worked with Kyleen to get my insurance updated - what an absolute nightmare. No follow up from her - over a month to correct several mistakes and some never corrected at all (adding someone to insurance, updating deductibles).I gave up since she just wasn't doing what she said she would do. She also sold me life insurance stating no medical eval needed (have this in an email from her) and then I began to get endless calls about someone coming to my house for a medical eval. It took several attempts to get this cancelled after her lies but they did get it cleared up. When I had my previous car in 2020 I ended up getting a notice from the DMV as they had the wrong VIN down for my car insurance and they were suspending my registration. I won't name the representative who helped me here as she was able to quickly fix it and I appreciated that. Mistakes and typos do happen but adding it all up just gives a poor taste in my mouth over the years on top of increasing rates. I am writing this now that I have other insurance and feel like I can say something without receiving further lacking service on the SF end."

"Joey was super helpful and patient with walking me through all of the different options and plans that are available. He explained in detail the process and made it an easy experience."

"Tammie Baldwin at the State Farm office of Paul Cashman is a rock star! I called the office to pay my grandson's policy and she quickly assisted me. It is wonderful to get prompt personal service."

"Had a frustrating "your call is important to us" experience with a company that forewarned me about a car insurance premium increase due to a violation. Got nowhere with them so I went directly to State Farm , my local agent and got an actual person. Joey ( the agent on call) pulled up the file and determined that it was bogus and all was done in under ten minutes. No such report, no change in premium. I love my State Farm people in the Paul Cashman office here in Santa Barbara Good service for over 40 years. A plus. Five stars. Top of the line Dr. Gainor"

"Tammie was great and helped me so much great attitude and is the best ever ."

"Joey was very helpful thank you."

"Tammie was such a help to me. She made my day less stressful by answering all my questions that were important to me."

"Joey Merino was very helpful in helping me lower our premium. He took great care to explain what we needed to do and why. I was very grateful for his kindness and professionalism!"

"Paul Cashman State Farm has been our insurer for boat, vehicle, life and home policies since 2000. Reliable, hands-on with humans ready to help. Thank you recently to agent, Joey for insuring our son's 1st car last minute on a Friday afternoon! It made our weekend."

"I had an excellent experience meeting my new agent, Joey, at State Farm. He carefully went through my coverage, explaining it well. I never felt rushed. I came out of appt. feeling relieved and secure."

"Daniela Diaz is the best ! She continues to patiently assist me through the process of filing a claim! A lovely and clear communicator !"

"Spoke to Daniela and she answered all of my questions, gave me information to further understand potential policies. She was professional and polite! Thanks!"

"Daniela was so sweet and helpful! Highly recommend her to help you with anything you need."

"Daniela was the best, great customer service!"